Your Questions, Answered.
Questions About Wellex
What started 15 years ago as a single supplement, Papillex, has grown into a portfolio of trusted products. Thanks to your support, it was time for us to introduce a company name that could grow with us and represent the products you know and love as well as innovations that are coming soon. The scientists at Papillex are proud to announce Wellex as the brand name that will continue our mission of empowering you on your wellness journey, whatever that may be.
No, our founder remains at the helm and Papillex®, AHCC® by Papillex®, and Simplix® continue to be the exact same products that you trust. The only change you will eventually see is the addition of the Wellex logo to packaging.
Our products have always been and continue to be made in America. We use highly reputable cGMP certified suppliers and manufacturers and employ rigorous third party testing to ensure purity and quality.
Questions About Papillex®
Papillex® is designed for individuals seeking natural immune support to assist the body’s response to HPV. It is an evidence-based supplement that helps optimize cervical health in a natural and proactive manner. Papillex has been specially formulated to replenish key nutrients that are often low in individuals with HPV.
Papillex® can generally be taken alongside other supplements or medications however, it’s always best to consult your healthcare provider before combining products especially immunosuppressants, blood thinners, or medications that affect the liver.
It is recommended to consult with your healthcare provider before taking Papillex® to ensure it aligns with your overall fertility plan.
For ongoing maintenance, take 2 capsules daily. During times of active support, take 2 capsules twice daily. If swallowing supplements is a challenge, Papillex® capsules can be opened and mixed with a small amount of liquid.
As with many natural supplements, it may take some time to notice changes in your health. While some people see results sooner, we recommend taking Papillex® consistently for at least 3 months before assessing its effectiveness for you.
In addition to taking Papillex®, it’s beneficial to follow a nutrient-rich diet, emphasizing fruits, vegetables, and whole grains while minimizing processed foods, alcohol, and fried foods. Incorporating regular moderate exercise and staying hydrated and managing stress through practices like yoga or meditation are also important. Additionally, consider drinking more green tea, which is known for its antioxidant properties that support immune health.
Papillex® can be used long-term as part of a comprehensive wellness plan, typically at a lower maintenance dose. However, it’s important to regularly review your use of the supplement with your healthcare provider, especially if there are any changes in your health or circumstances.
Store Papillex® in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy. Keep out of reach of children.
Questions About AHCC®
AHCC® (Active Hexose Correlated Compound) is a nutritional supplement derived from shiitake mushroom, traditionally used to strengthen the immune system by stimulating the production of white blood cells and enhancing the body’s response to viral infections. Backed by over 30 human clinical trials, AHCC® improves immune function and is manufactured through a controlled patented process by AminoUp Chemical Co. Ltd.
AHCC® by Wellex is designed for individuals looking to enhance their immune health, particularly during times of increased stress, illness, or recovery. It can also support the body’s response to HPV and can be taken with Papillex® for a synergistic effect.
AHCC® can generally be taken alongside other supplements or medications. However, it’s always best to consult your healthcare provider before combining products, especially if you are taking immunosuppressants or medications metabolized by the CYP450 2D6 pathway.
Generally, a serving of 1-3 grams daily is recommended for general immune support. Higher servings may be taken to support the immune system in response to more specific conditions. For HPV, clinical trials have shown benefit with 3g daily (2 capsules three times a day or 3 capsules twice a day). AHCC® can be taken with Papillex® synergistically to support the body’s response to HPV.
The timeline for AHCC® to begin showing effects can vary based on individual health factors. Some people may notice benefits within a few weeks of regular use, while for others; it can take longer depending on individual health factors and the specific health goals of supplementation. It can be helpful to track general health indicators to monitor progress over time.
AHCC® can be taken short-term as a proactive measure during periods of increased stress or potential exposure to infections, or it can be used long-term as part of a maintenance regimen for ongoing immune support. It is advisable to periodically review its use with your healthcare provider to ensure it continues to meet your health goals.
Store AHCC® in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy. Keep out of reach of children.
Questions About Simplix®
Simplix® is designed for individuals looking to support their overall health and immune function. It combines immune-boosting mushrooms from the land and seaweeds from the sea to enhance your body’s response to cold sores, colds, flu, and other viral invaders.
Simplix® can generally be taken with most supplements and medications. However, it’s advisable to consult a healthcare provider, particularly if you are taking immunosuppressants or medications metabolized by the CYP450 2D6 pathway.
For ongoing maintenance, take 2 capsules daily. During times of active support, take 2 capsules twice or thrice daily. If swallowing supplements is a challenge, Simplix® capsules can be opened and mixed with a small amount of liquid.
The timeline for Simplix® to begin showing effects can vary based on individual health factors. Some people may notice benefits within a few days to a few weeks, while for others, it could take longer. Consistent use is recommended for the best results.
As with all dietary supplements, it’s best to consult with a healthcare practitioner for more specific information regarding your case and needs during post-partum.
Simplix® can be taken short-term as a proactive measure during periods of increased stress or decreased immunity, or it can be used long-term as part of a maintenance regimen for ongoing immune support. It is advisable to periodically review its use with your healthcare provider to ensure it continues to meet your health goals.
Store Simplix® in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy. Keep out of reach of children.
Questions About IC Well
IC Well is designed for those seeking advanced daily bladder comfort support and healthy urination.
IC Well can generally be taken alongside other supplements or medications however, it’s always best to consult your healthcare provider before combining products.
It is recommended to consult with your healthcare provider before taking IC Well to ensure it aligns with your overall fertility plan.
As with all dietary supplements, it’s best to consult with a healthcare practitioner for more specific information regarding your case and needs while breastfeeding.
Take 2 capsules twice daily with food, or as directed by a healthcare practitioner.
Consistency is the foundation to better results that last. Some results will come immediately but allow your body approximately 3 months to experience the full benefits.
IC Well can be taken long-term as part of a comprehensive approach to bladder health. However, it is important to periodically review your use of the supplement with your healthcare provider, especially if there are any changes in your health.
Store IC Well in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy. Keep out of reach of children. The shelf life of IC Well is typically two years from the date of manufacture.
Questions About Endo Well
Endo Well is designed for those seeking advanced endometrial support.
Endo Well can generally be taken alongside other supplements or medications however, it’s always best to consult your healthcare provider before combining products especially blood thinners, or medications that affect the liver.
Endometriosis can impact fertility by causing inflammation, scarring, and hormonal imbalances, which may block fallopian tubes, damage eggs or sperm, or interfere with implantation. Supporting pelvic health, managing inflammation, and hormonal imbalances can help improve fertility outcomes for some individuals.
It is recommended to consult with your healthcare provider before taking Endo Well to ensure it aligns with your overall fertility plan.
As with all dietary supplements, it’s best to consult with a healthcare practitioner for more specific information regarding your case and needs while breastfeeding.
Take 2 capsules twice daily with food, or as directed by a healthcare practitioner.
Consistency is the foundation to better results that last. Some results may be felt immediately but allow your body approximately 3 months (3 cycles) to experience the full benefits.
Endo Well can be taken long-term as part of a comprehensive approach to endometrial health. However, it is important to periodically review your use of the supplement with your healthcare provider, especially if there are any changes in your health.
Store Endo Well in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy. Keep out of reach of children. The shelf life of Endo Well is typically two years from the date of manufacture.
If you are preparing for surgery, it’s essential to consult your healthcare provider about taking any dietary supplement. Your provider can guide you on whether to pause or adjust your supplement routine, typically 1-2 weeks before surgery, to ensure safety and optimal recovery.
Questions About PCO Well
PCO Well is designed for those seeking advanced ovarian support, metabolic support, insulin support, healthy skin and hair growth support.
PCO Well can typically be taken alongside other supplements or medications. However, it’s important to consult your healthcare provider before combining it with other products, particularly if you are using diabetes medications, blood thinners, or medications that impact liver function.
It is recommended to consult with your healthcare provider before taking PCO Well to ensure it aligns with your overall fertility plan. This supplement includes ingredients like Myo-Inositol and D-Chiro Inositol, which are known to be beneficial for supporting ovulation and overall reproductive health.
As with all dietary supplements, it’s best to consult with a healthcare practitioner for more specific information regarding your case and needs while breastfeeding.
Take 2 capsules twice daily with food, or as directed by a healthcare practitioner.
Consistency is the foundation to better results that last. Some results may be felt immediately but allow your body approximately 3 months (3 cycles) to experience the full benefits.
PCO Well can be taken long-term as part of a comprehensive lifestyle approach. However, it is important to periodically review your use of the supplement with your healthcare provider, especially if there are any changes in your health.
Store in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy. Keep out of reach of children. The shelf life of PCO Well is typically two years from the date of manufacture.
If you are preparing for surgery, it’s essential to consult your healthcare provider about taking any dietary supplement. Your provider can guide you on whether to pause or adjust your supplement routine, typically 1-2 weeks before surgery, to ensure safety and optimal recovery.
Subscription
Simply subscribe to your favourite formula, choose how regularly you would like to receive them and that’s it. We look after everything else.
Enjoy the savings of up to 15% off and free shipping for every recurring order. Modify, skip or cancel your subscription anytime.
Your automatic renewal schedule is based on the product you selected:
- 1-month delivery: A 1-month supply auto-shipped monthly
- 3-month delivery: A 3-month supply auto-shipped every 3 months
You can manage and make changes to future orders in your subscription dashboard at any time before auto-renewals take place.
You can cancel your subscription at any time through your subscription dashboard by selecting Manage Your Subscription. Please note:
- Changes to your subscription will only apply to future orders and will not affect orders that have already been placed.
- If you do not want to receive your next auto-renewal, be sure to update your subscription at least 24 hours before the scheduled renewal date.
- Cancellation requests made after an order has been placed may not be possible, as changes cannot be made once an order has been processed.
Shipping and Returns
We ship to the United States, Canada, and the United Kingdom. Additionally, we ship to most international destinations. You can check if we ship to your destination by reviewing the shipping options available on the checkout page.
Shipping option are as follows:
Standard Tracked Within USA | 3 to 7 business days |
Standard Tracked Within Canada | 3 to 7 business days |
Standard Tracked within UK | 3 to 7 business days |
International Orders | Allow 2-4 weeks |
- How long does international shipping take?
Delivery for international orders typically takes 2-4 weeks. - What happens if my package is held by customs?
If your package is held by customs and not returned to us, we cannot issue a refund. However, if the package is returned, we will credit you for the product cost. Please note that shipping charges are non-refundable. - Who is responsible for customs fees and duties?
Customs fees and shipping duties vary by country and are the responsibility of the purchaser. Be sure to review your local customs policies before placing an order.
At Wellex®, we want you to feel confident in your purchase, which is why we offer a 30-day satisfaction guarantee for items purchased directly from us. If for any reason you’re not completely satisfied, you can return unopened, sealed items in their original packaging within 30 days of receipt for a full refund, processed through your original payment method. Please note that shipping and handling fees are non-refundable. To ensure a smooth return process, carefully package your items and make sure they arrive back to us within 30 days.
We’re here to help with any issues, but please note: refusing a delivery does not return the package to us, and refunds cannot be processed in such cases. If your package shows as “delivered” but you didn’t receive it, we cannot issue a refund—however, reach out to us and we’ll do our best to resolve the situation. For lost or stolen packages, we recommend filing a claim with the carrier directly.
To get started with a return, simply email our customer service team at customerservice@wellex.co We’re here to make the process as easy and hassle-free as possible!
Enjoy free shipping on all subscription orders within the US and Canada. Plus, any one-time order over $100 USD also qualifies for free shipping in these regions. It’s that simple!
Have your email order confirmation handy and click here to track your order.
Still need help?
Get in touch with us
WELLEX® Inc.
(917) 383-0672
customerservice@wellex.co
*The Team at WELLEX® responds faster to emails, or to messages that are made on this ‘Contact Us’ page, than we do to phone calls. Please email us about any shipping & order status related matters. We respond within 24 hours on weekdays.
For wholesale enquiries, please head to our dedicated wholesale page.